When connecting headphones to the laptop there is no sound

Headphones are used for various purposes: listening to audio recordings, watching movies, or for computer games. This is a great option for those who want to retire and dive into the world of beautiful music. Also, headphones allow you to keep silence, so as not to interfere with other people with their actions.

Thanks to modern technologies and the introduction of advanced developments, there are various ways to connect and synchronize devices. The headset can connect with almost any kind of technology. With the right connection, everything should work without problems, and you can enjoy your favorite works. But sometimes there can be problems in which the technique does not provide high-quality sound extraction or poorly performs reproduction. In this case, it is necessary to identify the cause of the malfunction and eliminate it.

IMPORTANT: To get started, try to restart the laptop, and then see the volume level. Very often, the absence of sound occurs for these reasons.

If the custom reboot and re-enable the laptop with a headset did not help solve the problem, but there is still no sound, you will have to thoroughly diagnose and inspect all systems. The most possible reasons for the loss of sound are the following:

• Bad headset connection. For the wired version, there is a problem in rubbing or wiring, in the case of a wireless system, a low battery charge is possible.
• The device is unadapted for a specific laptop model. Unfortunately, not all devices are universal, some manufacturers restrict access to the connection. Specify information in advance at the sellers or on the official product page on the Internet.
• Old driver version or lack thereof on a laptop.
• Outdated system software version.
• Mechanical damage to the wires and internal circuits in the headset. It is also possible the separation of wires from the speakers.
• Contamination or moisture ingress into the case.
• Incorrect settings for outputting sound through headphones in the program.

In order to accurately determine the source of the malfunction, you need to carefully inspect the equipment and determine the problem using an exception method. For quick and high-quality diagnostics, contact the service center or have the headset repaired under warranty.

The action plan is more dependent on the reason for the lack of sound. If you managed to find it, you can proceed to the elimination of defects.

1. First, make sure that the reason is in the headset. In this case, when connected to another laptop or phone, music will play.
2. If dirty, try cleaning the ear cushions and the speaker housing. Do not allow water to enter.
3. Connect the wire to another connector (to connect via Bluetooth, try to synchronize again).
4. After that, check the volume level in the laptop by clicking on the speaker icon in the lower right corner.
5. Go to settings and adjust the signal transmission in the headset. Sometimes the sound output can be supplied to the speakers.

In case of mechanical damage it is not recommended to repair it yourself. Contact a specialized salon where you will receive expert assistance.